Michael Parchman, MD, MPH
Dr. Parchman directs the MacColl Center for Health Care Innovation, which he joined in 2012. His research focuses largely on improving chronic illness care in primary care clinics by approaching them as complex adaptive systems. Dr. Parchman has extensive health services research experience with a focus on advancing the field of implementation science with practice facilitation and coaching, and implementation of the patient-centered medical home. A family medicine physician, Dr. Parchman previously served the Agency for Healthcare Research and Quality as the director of Practice-Based Research Network Initiative and senior advisor for primary care. Before joining AHRQ in 2010, he was the Mario Ramirez Endowed Professor of family and community medicine at the University of Texas Health Science Center at San Antonio. He is currently Principal Investigator for Healthy Hearts Northwest, an AHRQ-funded study of scale-up and spread methods to accelerate improvements in heart health risk factors across 200+ small primary care practices in Washington, Oregon and Idaho. He is also leading an implementation study of team-based approaches to safer opioid use for chronic pain in rural health centers in Eastern Washington and Central Idaho. He has a joint appointment at the Department of Family Medicine and the Department of Health Services Research at the University of Washington and is a collaborator in their Institute of Translational Health Science. [bio]

Ed Wagner, MD, MPH
Dr. Wagner is Director Emeritus and founder of the MacColl Center. A general internist and epidemiologist, he served as director of the national program office for Improving Chronic Illness Care, which the Robert Wood Johnson Foundation funded from 1998 to 2011. His current research interests include developing and testing population-based care models for diabetes, frailty in the elderly, and other chronic illnesses; evaluating the health and cost impacts of health promotion/disease prevention interventions; and interventions to prevent disability and reduce depressive symptoms in older adults. Dr. Wagner was the founding director of Group Health Research Institute (now Kaiser Permanente Washington Health Research Institute), a position he held until 1998. He is an elected member of the Institute of Medicine. [bio]

Brian Austin
Brian Austin is the deputy director of “Learning from Effective Ambulatory Practices” (LEAP), a national program of the Robert Wood Johnson Foundation which has created a publicly available website containing tools and models to help leaders and staff engaged in transformation to build more effective teams.  Mr. Austin is the founding associate director of the MacColl Center, and on the executive leadership team of its parent organization, the Kaiser Permanente Washington Health Research Institute, which conducts epidemiologic, health services, behavioral, and clinical research addressing a wide and evolving range of clinical and public health questions.

Michael Von Korff, ScD
Dr. Von Korff is scientific advisor to the MacColl Center and a former co-investigator for the Improving Chronic Illness Care program. He is senior investigator at Kaiser Permanente Washington Health Research Institute, the research arm of Kaiser Permanente (formerly Group Health Cooperative), where he has worked since 1983. His major research interests are the management and outcomes of depression and of chronic pain among primary care patients, patients with comorbid chronic conditions, and determinants of disability and health care use in these patient populations. He has worked on a series of World Health Organization studies, including the World Mental Health Surveys. Dr. Von Korff is a fellow of the Society for Behavioral Medicine and the Association for Health Services Research. [bio]

Judith Schaefer, MPH
Judith Schaefer is a senior research associate at the MacColl Center and Kaiser Permanente Washington Health Research Institute. A key member of the Improving Chronic Illness Care program, Ms. Schaefer directed the Self-Management Support Learning Community for New Health Partnerships: Improving Care by Engaging Patients, a Robert Wood Johnson Foundation-funded program in the Institute for Healthcare Improvement. She co-chaired the Self-Management Workgroup for the Bureau of Primary Health Care’s Health Disparities Collaboratives. She is a faculty member with the Institute for Healthcare Communication, and is a trainer for Stanford Patient Education Research Center’s Chronic Disease Self-Management Program. [bio]

Katie Coleman, MSPH
Katie Coleman is a research associate at the MacColl Center, where she is exploring various methods to help primary care practices improve health care quality. Ms. Coleman has worked with collaborators at The Commonwealth Fund and Qualis Health to support 65 safety net practices in five states in becoming patient-centered medical homes through the Safety Net Medical Home Initiative. In addition, she has developed a National PCMH Curriculum designed to help coaches introduce, measure, and support practices as they become medical homes. She also serves on the Group Health Medical Home Evaluation Team and works with the Robert Wood Johnson Foundation’s Aligning Forces for Quality communities to support ambulatory quality improvement. [bio]

Sherry Lauf
MacColl Center's business manager Sherry Lauf has worked at Kaiser Permanente (formerly Group Health) for almost three decades, holding various positions in office management and research administration. She previously worked for the University of Missouri School of Medicine as a departmental administrator. Her interests include research contract negotiation and financial system design.

Dona Cutsogeorge, MA
Dona Cutsogeorge is the MacColl Center's communications coordinator, leading the Improving Chronic Illness Care website since its inception. She collaborates with researchers to create communications materials and clinical practice resources, including the Safety Net Medical Home Initiative's online practice coaching curriculum.  A member of the MacColl team since 2001, Ms. Cutsogeorge manages technical projects, serves as communications lead for Healthy Hearts Northwest, and is staff author for the Implementing Innovations into Practice blog.

Leah Tuzzio, MPH
Leah Tuzzio is a research associate studying quality of care, patient-centered care, community-based research, and translating evidence into practice. Ms. Tuzzio works with collaborators from Qualis Health and the National Association of Community Health Centers. She also serves on Group Health's (now Kaiser Permanente) Partnership for Innovation program, where she works with clinicians and administrators on proposing and implementing clinical innovations. Her publications include studies on improving the quality of care, patient-centered care, and community-based care management trials for chronic illnesses. [bio]

Susan Bennett
Susan Bennett is the MacColl Center's Program Coordinator. She is responsible for developing, negotiating, and monitoring project budgets.

Nicole Van Borkulo, MEd
Nicole Van Borkulo is a research associate.  As the principal of her own firm, NVB Consulting, Ms. Van Borkulo has worked with a variety of healthcare entities both locally and across the US, including the National Initiative for Children’s Healthcare Quality, University of Washington Child Health Institute, the Oregon Primary Care Association, Center for Healthier Communities, Families and Children at UCLA, and the Washington State Department of Health where she led collaboratives on improving care around asthma and COPD, ADHA, diabetes, obesity, developmental screening and oral health.  Ms. Van Borkulo is directing the Healthy Hearts Northwest practice coach learning community. [bio]

Robert Frazier
Robert Frazier is a research support specialist for the MacColl team.  Robert rejoined Kaiser Permanente Washington Health Research Institute in August 2015 after two years in eastern Washington while his spouse pursued a DVM degree.   In his previous capacity at the Institute, Robert supported immunization studies and staffed the search committee for the MacColl Center’s current director.

Heidi Berthoud, MPH
Heidi Berthoud is a project manager at the MacColl Center and Kaiser Permanente Washington Health Research Institute. She provides technical assistance for AHRQ's EvidenceNOW initiative, including Healthy Hearts Northwest, collaborates on research dissemination and implementation via the Institute for Translational Health Sciences’ Clinical and Translational Science Award, and is the project manager for the Medicaid Innovation Accelerator technical assistance assessment funded by the Centers for Medicare and Medicaid Services. Ms. Berthoud’s research interests include using implementation science to improve access to care for safety net populations and enhance innovations in primary care.

Paula Blasi, MPH
Paula Blasi is a research associate at the MacColl Center and Kaiser Permanente Washington Health Research Institute. She works on the LEAP project, as well as Taking Action on Overuse, a Robert Wood Johnson Foundation-funded initiative focused on reducing the use of low-value services. Her research interests include prevention, behavior change, and evidence-based care. [bio]

Cara C. Lewis, PhD
Cara Lewis is an associate investigator of the MacColl Center and affiliate faculty in the Department of Psychiatry and Behavioral Sciences in the School of Medicine at the University of Washington. She is a licensed clinical psychologist and Beck Scholar and current president of the Society for Implementation Research Collaboration. Dr. Lewis’ research is currently funded by the National Institute of Mental Health and focuses on evaluating cognitive behavioral therapy for depression and comorbid disorders, solving measurement issues in the service of advancing both the science and practice of implementation, and investigating optimal approaches to support the implementation of evidence-based practices into community settings. [bio]

Callie Walsh-Bailey, MPH
Callie Walsh-Bailey is a research support specialist for the MacColl Team. Callie joined Kaiser Permanente Washington Health Research Institute in September 2016 after earning her MPH in International Health from Oregon State University. 

Caitlin Dorsey, BAH
Caitlin Dorsey is a Research Specialist III at the MacColl Center and Kaiser Permanente Washington Health Research Institute. She earned her BAH from Indiana University and shortly after was hired as a Project Coordinator in the Training Research and Implementation in Psychology (TRIP) Lab at Indiana University. Caitlin joined KPWHRI in August 2016, and her current work aims to investigate instrumentation issues within the field of implementation science. 

Kayne Mettert BA
Kayne Mettert is a research specialist at the MacColl Center. Kayne joined Kaiser Permanente Washington Health Research Institute in August of 2016 after earning his BA in Psychology from Indiana University. His primary research interest focuses on measurement issues in implementation of evidence-based practice. He is currently being funded by the National Institute of Mental Health.