Comprehensive care that cuts costs: Stanford’s big idea

Successfully caring for patients with multiple chronic conditions is a huge challenge for any primary care practice, but Stanford Coordinated Care does just that—while also ditching fee-for-service.

Kaiser Permanente Washington Medical Assistant Santino Telles

Behavioral health integration: Empowered MAs are at the forefront

Kaiser Permanente Washington Medical Assistant Santino Telles describes an initiative that’s improving patients’ lives—while increasing his joy and pride in his work.

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