Many patients now live with two or more chronic conditions

Due to the growing burden of chronic disease, our work increasingly involves looking for ways to support providers caring for patients who are managing several chronic diseases.  We are collaborating with AHRQ through its Multiple Chronic Conditions Research Network to understand interventions of the most benefit to complex patients.

We offer a proven strategy to help guide health systems change

The Chronic Care Model (CCM) provides an evidence-based framework to guide systems change.  More than 15 years after our development and dissemination of this framework via the Improving Chronic Illness Care program, the CCM continues to be utilized by health care organizations worldwide.

Our tools measure patient and provider experience

Our survey instruments were developed to be practical, readily-available and adaptable tools to help teams improve care for chronic illness -- but they've also been implemented for research purposes around the world.  The Assessment of Chronic Illness Care (ACIC) addresses care at the community, organization, practice and patient levels, and the Patient Assessment of Chronic Illness Care (PACIC) measures specific actions or qualities of care, congruent with the CCM, that patients report they have experienced in the delivery system.

Related Resources

Implementation Science video

This May 2015 talk given by MacColl Center Director Michael Parchman Md, MPH at the Institute for Translational Health Sciences (ITHS) discusses why implementation science is important, outlines common theories and frameworks, and provides examples of current work being done in the field.

PACIC-Korean 20-item scale ( 만성질환관리평가: 환자대상 )

Courtesy of researchers Seok-won Hong Ph.D., and Young-eun Kim M.S. at the National Evidence-based Healthcare Collaborating Agency in Seoul, Korea we are pleased to make available a Korean translation of our PACIC instrument. This is the 20-item PACIC.

Healthy Hearts Northwest profile

"Our goal  (with Healthy Hearts Northwest) is to build a sustainable infrastructure for ongoing improvements in the delivery of primary care in the Pacific Northwest that contributes to the Triple Aim, improves the experiences of those who provide care within the practice, and prepares primary care providers for value-based care reimbursement models."  - Principal Investigator Michael Parchman, MD, MPH

ACIC-Thai ( แบบประเมินการดูแลผู้ป่วยเรื้อรัง )

The Assessment of Chronic Illness Care was translated into Thai by Patama Gomutbutra MD, Asst Prof. Apinun Aramrat MD, PhD, Asst. Prof. Yaowapa Sangkhasilapin MA, Worapot Sattapansiri MA, Siam Chutima M.ED, Dusida tooprakai MD, and Pokin Sakarinkhul MD, The Department of Family Medicine at Chaing Mai University, Thailand.

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