Our current work proceeds directly from our early emphasis on activated patients and proactive practice teams

We continue to aim to better understand and inform the state of the art in high-functioning primary care teams. Recent work has included visiting innovative primary care teams across the U.S. to learn how care is being delivered by teams in new ways.

An effective primary care workforce is essential to better health and health care for all

To date, academic studies that examine primary care staff, training, and team functioning are still relatively scarce.  Many organizations recognize the need to revamp their workforce, and are experimenting with innovative team structures and role definitions.

Transforming primary care: healthier patients, happier staff

We know transformation of any kind is hard work.  That's why we created the Improving Primary Care Team Guide through our PCT-LEAP work.  An online tool for primary care teams, The Team Guide helps build high-functioning teams and provides practical, hands-on tools—easy to use, actionable and measureable.

 

Related Resources

Blog: Ed Wagner on meeting the demand for high-quality primary care

There is an ongoing debate in the United States about whether we will have enough primary care clinicians to meet the future demand for primary care and, if there is a shortage, how to solve it. But the debate misses a critical question: Are we meeting the current demand for high-quality primary care? Read more of Ed Wagner's December 2014 blog on the Insititute for Healthcare Improvement website.

The Team Guide

We know transformation of any kind is hard work. That’s why we’ve created the Team Guide, an online tool for primary care teams. The Team Guide helps build high-functioning teams and provides practical, hands-on tools—easy to use, actionable and measureable. Useful for practices at any stage, the Team Guide is built in modules, enabling practices to easily pinpoint relevant topics and areas of interest. It’s free, with a wide array of downloadable tools and resources.

New Roles for Lay People in Primary Care: LEAP Webinar Series #5

With pressure to be more efficient and to introduce new types of interventions into care, practices are creating new roles for existing clinical team members and expanding the roles of team members with no prior clinical training.

Models of Complex Care Management: LEAP Webinar Series #2

Multiple chronic illnesses, combined with co-existing mental/behavioral health problems, along with frailty and functional limitations pose great challenges to the work of the busy primary care team.  The “Models of Complex Care Management” webinar was recorded in January 2014 and features the work of LEAP sites in Maine, Louisiana, Texas and West Virginia. This conversation asks how to build a system that supports the care of this population? How do we identify these patients?

Changing the Culture of Care in Your Community: LEAP Webinar Series #1

First in a series of six webinars recorded for our PCT-LEAP initiative, “Changing the Culture of Care in Your Community” showcases LEAP sites that are change agents in their communities even beyond their patient population, as well as doing the work of addressing the social determinants of health in a number of venues.   We discuss the health care provider and team role in population health, and ask the question:  how do you build and sustain community partnerships that transform both health care prac

LEAP Getting Started video

Short video describing the PCT-LEAP project, featuring RWJF Senior Program Officer Maryjoan Ladden, PhD, RN, FAAN and LEAP Co-Director Margaret Flinter, PhD, APRN.  In MaryJoan Ladden's words, the LEAP Guide is "the nitty-gritty of how do you do it (deliver better primary care), getting it out there in a way that people can really practically use it."

 

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